FAQ
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FAQ
  • Q What Is Warranty Period Of Our Gearboxes?

    A We offer one year warranty since the vessel departure date left China.
  • Q What Should You Do When Unusual And Even Noise Occurs During The Gearbox Running?

    A It is properly caused by the unevenly mesh between gears or the bearing is damaged. The possible solution is to check the lubrication and change bearings. Moreover, you can also ask our sales representative for further advise.
  • Q What Should You Do When The Gearbox Is Breakdown?

    A When the gearbox is breakdown, do not disassemble the parts first. Please contact the relative sales representative at our Foreign Trade Department and provide the information shown on the nameplate, like gearbox specification ans serial number; time used; fault type as well as the quantity of problemed ones. Finally take the appropriate action.
  • Q How To Maintain The Gearboxes?

    A After a new gearbox is being used about 400 hours or 3 months, the lubrication needs to be changed. Afterthat, the oil changing cycle is about every 4000 hours; please do not mix-use different brands of lubrication. It should keep enough amount of lubrication in the gearbox housing and check it regularly. When it is found that the lubrication is deteriorated or the amount is decreased, the lubrication should be changed or filled up in time.
  • Q What Shall You Do When The Gearbox Leaks Oil?

    A Tighten the bolts on the surface of gearbox and observe the unit. If the oil is still leaking, please contact our sales representative at Foreign Trade Department.
  • Q How To Store The Gearboxes?

    A

    a) Protected against rain, snow, humidity, dust and impact.

    b) Place wood blocks or other material between the gearbox and ground.

    c) The opened but not used gear units should be added with the anti-rust oil on their surface, and then return back to the container in time.

    d) If the gearbox has been stored for 2 years or even longer time, please check the cleanliness and mechanical damage and  whether the anti-rust layer is still there during the regular check-up.

  • Q What Gearbox Information Shall You Give Before Placing A Purchase Order?

    A

    a) Type of the gearbox, ratio, input and output type, input flange, mounting position, and motor information etc.

    b) Housing color.

    c) Purchase quantity.

    d) Other special requirements.

  • Q How To Choose A Gearbox Which Meets Your Requirement?

    A You can refer to our catalogue to choose the gearbox or we can help to choose when you provide the technical information of required output torque, output speed and motor parameter etc.

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 +86-577-85956223 / +86-577-56782099
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